About Us
TSOLife is a cutting-edge resident insight and experience platform designed to help senior living operators make data-driven decisions in real-time. By leveraging artificial intelligence (AI), TSOLife enables simplified data creation through embedded analytics, delivering personalized, person-centered data. This leads to enhanced resident quality of life, transformational staff outcomes, and a complete reimagination of senior living operations.
Department Overview
The Data Quality Department plays a vital role by converting information from communities into structured, meaningful data points about residents. Using advanced data mining, data entry, and quality assurance practices, the team ensures only the highest confidence data is accessible for decision-making across TSOLife platforms.
Job Description
As a Data Entry / Editor, your primary responsibility will be to verify that all mined data—sourced from written or verbal interviews—is accurately represented in resident profiles. You will ensure that all Quality of Life indicators are correctly documented in accordance with each resident’s intent. Your work will directly support the usability of data within Minerva and other TSOLife tools.
Key Responsibilities:
- Accurately cross-check and input data from interviews into resident profiles and stories
- Track and log time spent on each data ticket
- Meet assigned turnaround time goals
- Maintain low error rates on a monthly basis
- Follow TSOLife’s person-centered data entry standards and formatting guidelines
- Adhere to departmental processes and quality assurance protocols
- Participate in weekly editor meetings and ongoing training sessions
- Comply with laws and regulations related to Protected Health Information
Qualifications:
- Proficiency in English with perfect grammar (required)
- Strong attention to detail and accuracy
- Capable of performing focused, time-sensitive tasks
- Self-motivated with the ability to work independently in a remote environment
- Solid problem-solving and analytical thinking abilities
- Professional communication skills (written and verbal)
- Fast and accurate typing skills
- Comfort with various technologies including messaging apps, video conferencing tools, workflow platforms, and databases
- Bilingual abilities in Spanish are a plus.
Required Skills
- Communication skills (required)
- Typing
- Data mining
- Data entry
- English (required).
Frequently Asked Questions (FAQs)
1. What is the role of a Data Entry / Editor?
The Data Entry / Editor ensures that mined data from written or verbal interviews is accurately uploaded into resident profiles. They verify that all Quality of Life metrics are properly represented and that person-centered data is ready for use within TSOLife tools.
2. What are the key responsibilities of this role?
The primary duties include:
- Cross-checking data mining to ensure accuracy in resident profiles.
- Logging time accurately for each ticket.
- Maintaining turnaround time standards and minimizing error rates.
- Following established data entry processes and formatting guidelines.
- Participating in weekly team meetings and training sessions.
- Ensuring compliance with laws related to Protected Health Information (PHI).
3. What qualifications are required for this position?
Candidates should have:
- Perfect English grammar and strong attention to detail.
- Ability to focus and perform time-based tasks efficiently.
- Self-directed work style and ability to collaborate remotely.
- Excellent problem-solving skills for handling complex issues.
- Basic professional communication skills (written and verbal).
- Excellent typing skills.
- Comfort with technology, including messaging, video conferencing, workflow, and database tools.
Job Type: Full-time
Work Setting: Remote
Location: Remote
Benefits: Flexible schedule
How To Apply
Interested applicants must:
- Submit their application online.
- Complete the pre-employment assessments at TestGorilla.
Note: Applicants who do not complete these assessments will not be considered.
